9798047742, 9508633131 bsrtcreports@gmail.com
BSRTC Helpline Number
Patna Division
RM Patna
0612-2677888
Patnabsrtcreport@gmail.com
Gaya Division
RM Gaya
0631-2222628
gayabsrtcreports@gmail.com
Bhagalpur Division
RM Bhagalpur
0641-2400566
bhagalpurbsrtcreports@gmail.com
Muzaffarpur Division
RM Muzaffarpur
0621-2212419
muzaffarpurbsrtcreports@gmail.com
Darbhanga Division
RM Darbhanga
6204750133
muzaffarpurbsrtcreports@gmail.com
Purnia Division
RM Purnia
06454-242276
purneabsrtcreport@gmail.com
Booking Policies
Terms & Conditions
1) Objectionable articles* (Items) are not allowed to be carried on the bus.
2) Travelers under the influence of Alcohol/Intoxicating Drugs will not be allowed to travel in the bus.
3) Travelers are requested to maintain the decorum.
4) BSRTC will not be responsible for any kind of theft of the luggage carried by the passenger inside the bus with him/her.
5) Any kind of misbehavior with a female passenger will not be tolerated and the passenger will be asked to leave the bus.
6) Pets are not allowed.
2) Travelers under the influence of Alcohol/Intoxicating Drugs will not be allowed to travel in the bus.
3) Travelers are requested to maintain the decorum.
4) BSRTC will not be responsible for any kind of theft of the luggage carried by the passenger inside the bus with him/her.
5) Any kind of misbehavior with a female passenger will not be tolerated and the passenger will be asked to leave the bus.
6) Pets are not allowed.
Cancellation Policy
Issue Time - 1 days - 85% Refund
1 day - 12 hours - 80% Refund
12 hours - 4 hours - 50% Refund
4 hours - Departure Time - No Refund
1 day - 12 hours - 80% Refund
12 hours - 4 hours - 50% Refund
4 hours - Departure Time - No Refund
Luggage Policy
Passenger can carry a weight of 10kgs inside the bus.