Contact Us

24 hours contact image
9798047742, 9508633131

BSRTC Helpline Number

Patna Division
RM Patna
Gaya Division
RM Gaya
Bhagalpur Division
RM Bhagalpur
Muzaffarpur Division
RM Muzaffarpur
Darbhanga Division
RM Darbhanga
Purnia Division
RM Purnia

Booking Policies

    Terms & Conditions
    1) Objectionable articles* (Items) are not allowed to be carried on the bus.

    2) Travelers under the influence of Alcohol/Intoxicating Drugs will not be allowed to travel in the bus.

    3) Travelers are requested to maintain the decorum.

    4) BSRTC will not be responsible for any kind of theft of the luggage carried by the passenger inside the bus with him/her.

    5) Any kind of misbehavior with a female passenger will not be tolerated and the passenger will be asked to leave the bus.

    6) Pets are not allowed.
    Cancellation Policy
    Issue Time - 1 days - 85% Refund

    1 day - 12 hours - 80% Refund

    12 hours - 4 hours - 50% Refund

    4 hours - Departure Time - No Refund
    Luggage Policy
    Passenger can carry a weight of 10kgs inside the bus.